Mental Health Balance is committed to ensuring that our website and therapy services are accessible to all individuals, including those with disabilities. We believe that everyone deserves equal access to mental health resources and support.
We are dedicated to providing an inclusive online experience and therapy services that comply with accessibility standards. Our goal is to ensure that all visitors can navigate, understand, and interact with our website effectively, regardless of their abilities or the assistive technologies they use.
We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make web content more accessible to people with a wide range of disabilities, including:
Our website includes the following accessibility features:
We are committed to making our therapy services accessible to all clients:
Our website has been tested with various assistive technologies, including:
Accessibility is an ongoing commitment. We regularly:
While we strive to ensure that all content on our website is accessible, some third-party content (such as embedded videos or external booking systems) may not fully meet our accessibility standards. We work with our vendors to address these issues and provide alternative access methods when possible.
We welcome feedback about the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Send us a message through our contact form and mention "Accessibility" in your message
Contact us through our online booking system if you need accommodations for scheduling
We aim to respond to accessibility-related inquiries within 2 business days and will work with you to find solutions that meet your needs.
If you need any information from our website in an alternative format, we can provide:
Please contact us to request alternative formats, and we will provide them at no additional cost.
For more information about web accessibility, you may find these resources helpful:
This accessibility statement was last updated on June 21, 2025. We review and update this statement regularly to reflect our ongoing accessibility efforts and improvements.
If you need any accommodations to access our therapy services or website, please don't hesitate to reach out. We're here to ensure that everyone can access the mental health support they need.