Get answers to common questions about virtual therapy, insurance coverage, affordable therapy options, and what to expect from professional trauma-informed psychotherapy services with Cibelly Zedan serving clients across Ontario. No waiting list.
No! I maintain a no waiting list policy because mental health support shouldn't be delayed. I typically respond to new inquiries within 24 hours. This means you can get the help you need when you need it most.
You might benefit from therapy if you're experiencing persistent feelings of sadness, anxiety, or stress that interfere with daily life. Other signs include difficulty sleeping, relationship problems, overwhelming emotions, or feeling stuck in life patterns.
Yes! Many extended health insurance plans in Ontario cover services from Registered Psychotherapists. Coverage varies by plan, but many cover 80-100% of session costs up to annual limits. I provide official receipts for insurance claims.
Your first session focuses on getting to know you and understanding what brings you to therapy. We'll discuss your current concerns, goals, relevant history, and what you hope to achieve. I'll explain my approach and answer any questions you have.
Yes, I offer secure virtual therapy sessions for clients across Ontario using encrypted, HIPAA-compliant platforms. Virtual therapy is my primary service model, allowing me to serve clients throughout the province with no waiting list. Many clients find virtual therapy convenient and just as effective as in-person sessions, especially for sensitive people and neurodivergent individuals.
Most clients start with weekly sessions for consistent progress. As you improve, we might move to bi-weekly or monthly sessions. We'll work together to determine the best schedule for your needs, budget, and goals.
I require 24 hours advance notice for appointment cancellations. Cancellations with less than 24 hours notice or no-shows may be charged the full session fee. Emergency situations are handled case-by-case.
Don't see your question answered here? I'm happy to discuss any concerns about therapy, my approach, or what to expect.